Now’s a good time to get caught up on past-due bills since water use usually goes down this time of year. And remember—any payment helps! Even a partial payment makes a difference.
Here are a few ways to stay on track:
- Avoid shut-off: Keep your balance under $100 to prevent service interruptions.
- Flexible payment options: Pay online, mail a check, call Denver Water's automated service at 1-800-556-0292, or stop by any Western Union agent location.
- Payment assistance: Denver Water offers one-time help for customers who qualify. Reach out to their Customer Care through this online form or call 303-893-2444 to see if you’re eligible.
- Extra support: Denver Water also works with Mile High United Way’s 2-1-1 Help Center, a free, confidential resource that connects you with local programs. Just dial 211, text your ZIP code to 898-211, or visit 211Colorado.org.
Denver Water Customer Care representatives can help customers navigate payment options and unique circumstances.